Privacy Policy

1. Who we are

UrbanKiwi Ltd (“UrbanKiwi”, “we”, “us”) operates urbankiwi.co.nz and the UrbanKiwi booking platform. We are a New Zealand company providing grounds and property maintenance services across New Zealand.

2. Information we collect

We collect information you provide when:

• Booking a service (name, phone, email, property address)
• Contacting us via our website or phone
• Subscribing to service reminders or communications

We do not collect payment card details directly — payments are processed by third-party providers.

3. How we use your information

• To confirm and deliver services you've booked
• To contact you about your bookings
• To send service reminders (SMS/email) if you've opted in
• To improve our services
• To comply with legal obligations

4. Your rights (Privacy Act 2020)

Under the Privacy Act 2020 (NZ), you have the right to access personal information we hold about you and request corrections. Contact us at hello@urbankiwi.co.nz.

5. Contact

Questions about this policy? Email hello@urbankiwi.co.nz.